Privacy Policy
How we collect, use, store and protect your personal data when you use Wild Trading Software.
Last updated · Draft · not yet in force
Draft for review. This is a plain-language draft grounded in how the product works — it is not legal advice and is not yet binding. It must be reviewed by qualified counsel, and every [bracketed] field filled in, before launch.
1. Who controls your data
The data controller is [Company legal name], [registered address], [country]. For any privacy question or request, contact [privacy@wildtradingsoftware.com].
2. Data we collect
Depending on how you use the Service, we may collect:
- Account data — your email, name, and optional phone number.
- Authentication data — needed to sign you in securely.
- Usage & build data — blueprints, jobs, activity and credit transactions.
- Payment data — handled by our payment provider; we do not store full card details.
- Communications — messages from the contact and affiliate forms, and support requests.
- Community data — username, posts and ideas you choose to publish.
- Technical data — device, browser, IP address and cookies.
3. How we use your data
We use your data to:
- provide and operate the Service, including processing builds and managing your credit wallet;
- process payments and prevent fraud;
- send transactional emails (for example, build and account notifications);
- provide customer support;
- improve, secure and maintain the Service;
- comply with our legal obligations.
4. Legal bases for processing
Where data-protection law applies, we rely on: performance of our contract with you (to provide the Service); our legitimate interests (to secure and improve the Service); your consent (where required, e.g. certain cookies or marketing); and compliance with legal obligations.
7. Data retention
We keep personal data while your account is active and for as long as needed to meet legal, accounting or reporting obligations. When data is no longer needed, we delete or anonymise it. You can ask us to delete your account at any time.
8. Your rights
Subject to applicable law, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased;
- restrict or object to certain processing;
- receive your data in a portable format;
- withdraw consent where processing is based on it.
9. Exercising your rights
You can export or delete your data from within the product, or contact [privacy@wildtradingsoftware.com]. If you are in the EU/UK, you also have the right to lodge a complaint with your local data-protection authority.
10. International transfers
Your data may be processed in countries outside your own. Where it is, we rely on appropriate safeguards (such as standard contractual clauses) to protect it. [Confirm the providers and regions used.]
11. Children
The Service is not directed to anyone under [minimum age, e.g. 18], and we do not knowingly collect personal data from minors.
12. Changes & contact
We may update this policy from time to time and will notify you of material changes. Questions or requests: [privacy@wildtradingsoftware.com], or via the contact page.